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Frequently asked questions

Water that's too acidic (low pH) can corrode pipework and fittings over time and give water a metallic taste; pH correction systems raise the pH into a safe, non-corrosive range.

These correspond to different vessel sizes and flow rates — the 13x54 handles a higher flow rate (1.3m³/h vs 0.7m³/h) than the 10x54, so choose based on your property's peak demand.

These vessels are typically filled with a calcite or similar alkaline media that gradually dissolves into the water to raise its pH as water passes through — check the specific listing for the exact media supplied.

This depends on your property's peak simultaneous water demand — tell us your number of bathrooms/outlets or your incoming supply's flow rate and we can help confirm the right size.

This depends on your water's acidity and usage volume, since the media gradually dissolves and needs periodic refilling — we can advise on a typical schedule based on your water test results.