
Product Description
This is the genuine Clack V3475-36 communication cable, a 36ft three-wire lead used to link a Clack WS2 control valve to a V3030-01 system controller in multi-valve or commercial softener setups. WrekinWater supplies this cable on its own for customers whose original lead has been damaged, is too short for their installation, or needs replacing after a control fault. It's a straightforward like-for-like swap using the existing plug connections.
| Cable length | 36ft (approx. 11m) |
| Conductors | 3-wire, yellow sheath |
| Compatible controller | Clack V3030-01 system controller |
| Compatible valve series | Clack WS2 control valves |
| Manufacturer part number | V3475-36-Com-Cable-36ft |
| Brand | Clack |
Signs you need this part
- The system controller loses communication with the valve intermittently or entirely.
- The cable jacket is cracked, pinched or chewed, exposing the wires beneath.
- A connector pin at either end is bent, corroded or no longer clicks into place.
- You've moved or extended the installation and the original cable is now too short.
This cable is the physical link that lets the V3030-01 controller send and receive signals from the WS2 valve, so any break, corrosion or damage in the wire interrupts that communication even if both units are otherwise working fine. Cables routed near moving parts, damp plant rooms, or through repeated flexing during servicing are especially prone to wearing through over time. Once the link drops, the system can misbehave or stop responding to commands even though neither the valve nor the controller itself has actually failed.
WrekinWater is a family run company based in Bettisfield, Shropshire, that has served more than 50,000 customers over 15 years and stocks genuine Clack parts rather than generic leads that may not carry the correct pin-out. Ordering the manufacturer cable means it plugs straight into your existing WS2 valve and V3030-01 controller, backed by a UK team (Company No. 11000488) rated Excellent on Trustpilot.
How to fit it
- Isolate power to the control valve and system controller before disconnecting any cabling.
- Note which port on the valve and controller the existing cable connects to.
- Unplug the damaged cable from both the valve and the V3030-01 controller.
- Route the new cable along the same path, avoiding sharp bends or contact with moving parts.
- Plug the new cable firmly into the same ports at each end.
- Restore power and confirm the controller is communicating correctly with the valve.
Technical Resources
Frequently asked questions
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