Product Description
Water-King Sentry: A Non-Plumbing Water Conditioner (up to 28mm Pipe)
The Water-King Sentry is the entry-level unit in the range, designed for standard domestic pipework up to 28mm — the size found in most UK homes. It's the model Water-King itself recommends for housing associations and developers, because it's compact, tamper-resistant, and automatically resets after any variation or power failure, so there's nothing for a tenant or occupier to monitor or maintain.
Being fully waterproof to IP68, Sentry can be fitted in damp or exposed locations — commercial catering areas, shower blocks, external irrigation lines — as well as inside a standard airing cupboard. No plumbing, cutting, or bypass valve is required: the unit clips onto the outside of your existing cold water supply pipe near the water heater, and treatment runs continuously for as long as it's powered.
Specifications
| Maximum pipe diameter | 28mm |
| Direct fired gas/oil boiler rating | Up to 35 kW |
| Electrical boiler rating | Up to 5 kW |
| Aerials | 2 aerials, 2.0m, minimum 12 turns |
| Frequency range | 1–10 kHz |
| Peak-to-peak output voltage | 82V |
| Power supply | 230V or 110V |
| Power consumption | 1W |
| Lead length | 1.5m |
| Dimensions | 140 x 85 x 50mm |
| Weight | 0.80kg |
| Ambient temperature range | 0–70°C |
| IP rating | IP68 (fully waterproof) |
| BMS output | No |
Who it's for
- Renters wanting scale protection without altering the property
- Individual appliances or a single water heater with spasmodic demand (e.g. one office kettle point)
- Damp or outdoor locations — shower blocks, external irrigation, catering units
- Landlords/housing associations fitting scale protection across multiple rental properties
Why it matters
Because Sentry needs no plumbing or bypass, it's the one water conditioner most renters and short-lease occupiers can fit without needing anything from a landlord. It sits on the pipe, plugs in, and runs itself — no resetting after a power cut, no monitoring, no servicing.
Installing your Sentry
- Choose a mounting point on the cold water supply pipe, as close as possible to where water is heated and scale is most likely to form.
- Ensure at least 6cm of straight pipe is available for each aerial pair — pairs can sit either side of a bend, on vertical or horizontal pipe.
- Site the unit within 1 metre of a power socket and 45cm of the pipe to be treated.
- Wrap the aerials around the pipe per the enclosed instructions — no cutting, no bypass, no plumber required.
- Plug in. The guard chip resets the unit automatically after any power interruption, so there's nothing further to do.
Technical Resources
Frequently asked questions
For full details on returns, refunds, eligibility, and timeframes, please refer to our complete Refund Policy here:
👉 Refund and Returns Policy
If you are unsure whether your item qualifies for return, please contact our team before sending anything back and we’ll be happy to help.