CLACK V3108CI-07BOARD ELECTRONIC BOARD FOR CI VALVES (PCB) WS1 through to WS2

The Clack V3108CI is the genuine electronic control board (PCB) for Clack CI-series water softener valves, responsible for programming the regeneration schedule and driving the valve's motor and meter. Searches for "Clack CI control board", "Clack valve PCB replacement" or "water softener board not responding" are looking for this part. Genuine Clack electronics, supplied by WrekinWater.

Technical specifications

Symptoms that mean you need this part

• The display is frozen or unresponsive even with a known-good transformer fitted
• The valve won't initiate a regeneration on its programmed schedule
• Regenerations start at random, incorrect times
• An error code is displayed, or settings won't save between power cycles

Why it fails / why it matters

Boards fail from simple age, from a power surge, or from moisture getting into the housing. Because a failed transformer produces very similar symptoms (blank display, no cycling), it's worth confirming the transformer is delivering correct output before condemning the board — that saves buying the wrong part.

Why buy this from WrekinWater

Control board diagnosis is where a lot of customers get stuck, and it's an area WrekinWater's team can genuinely help with over the phone before you commit to the more expensive part — 15 years of fielding exactly this kind of call. Rated Excellent on Trustpilot, and this board ships from UK stock rather than being a special-order item.

How to fit it

1. Power down and unplug the transformer before starting.
2. Photograph or note the existing wiring and your current programme settings — the new board will need reprogramming from scratch.
3. Release the board from its housing (clips or small screws depending on model) and disconnect the motor and meter cable connectors.
4. Fit the new board, reconnect the motor and meter connectors exactly as noted, and refit the housing.
5. Restore power, reprogram the valve for your household's hardness and usage settings, and run a manual regeneration to confirm the motor and relay respond correctly through every stage.
6. This is the most involved repair in this list — if you're not confident working with the internal wiring, this is a good one to have an engineer do or to call us on before you start.